Teamworks, the Operating System for Sports™, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With 400 exceptional employees located in ten different countries, Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world.

We are looking for a Technical Support Engineer II to join our team and play a key role in solving complex technical challenges. You will investigate and resolve data issues, support large-scale data operations, and help ensure the seamless operation of our software suite — with a primary focus on our Operations and Personnel products.

This is an exciting opportunity for individuals passionate about sports tech to contribute to the growth of the fastest-scaling company in the industry.

Game Plan - How You'll Drive Impact:

• Develop in-depth knowledge of Teamworks’ technical suite, focusing on the Operations and Personnel products, and their system integrations.
• Manage support cases involving complex data manipulation tasks, including large nightly imports of 10,000+ records.
• Write and execute PostgreSQL queries to investigate and resolve data inconsistencies and support smooth product operations.
• Collaborate with product and engineering teams to surface root causes of recurring data issues and recommend solutions.
• Assist in writing scripts using Python for repetitive data operations or cleanups.
• Support continuous improvement efforts by identifying opportunities for automation and efficiency gains.
• Communicate technical findings and resolutions clearly to customers and internal teams.
• Ensure compliance with data security protocols while handling sensitive customer information.

Player Profile - What You Bring to the Team:

• Solid experience supporting SaaS products, preferably in a technical support or data operations role.
• Proficiency in PostgreSQL for complex queries, data manipulation, and troubleshooting.
• Experience working with large datasets and understanding data flows between systems.
• Proficiency in writing and modifying scripts for data-related tasks using Python.
• Strong problem-solving skills and the ability to prioritize work effectively.
• Excellent verbal and written communication skills.

The Ideal Recruit - Skills & Experience:

• Familiarity with team operations, personnel management workflows, or sports technology systems.
• Prior experience with Teamworks products or in the athletics industry.
• Knowledge of API integrations and cloud-based technologies.
• Familiarity with reading Java code for context is beneficial.

Champion Mindset - Traits for Success:

• Able to analyze and solve problems with urgency and to completion.
• Friendly and responsive to others’ needs and concerns; relationship-focused with a “how can I help you” attitude.
• Able to work accurately within established guidelines; relishes handling multiple details quickly, correctly, and efficiently.
• Excellent verbal and written communication skills.
• Aligned with our core values: honesty, humility, hard work, commitment, innovation, and exceptionalism.

The Perks of Playing at Teamworks:

At Teamworks, you’re not just joining a company—you’re joining a team that’s shaping the future of sports. We believe that success starts with investing in our people, and here’s how we support and reward every teammate:

• Play to Win: Grow your career as we grow. Shape the future of sports technology while building a career that scales with your ambition.
• Winning Culture: Join a global team of high achievers, innovators, and problem solvers who value teamwork and humility.
• Competitive Compensation: Earn a competitive salary, performance-based incentives, and equity so you share in our success.
• Comprehensive Benefits: Access region-specific benefits designed to support your well-being, including health coverage, life and disability insurance, retirement plans, unlimited paid time off, flexible and remote work options, catered lunches (where applicable), and more.
• Investing in Your Growth: Receive stipends for learning and development, home office equipment, and company gear to set you up for success—no matter where you are in the world.

Compensation Philosophy:

For this role, the salary is $101,200, with your final offer determined by your experience, skills, and interview performance. Every Teamworks teammate is an owner, with equity aligning your success with ours.

We’ve built our compensation framework to attract, retain, and reward top performers. We believe in pay for performance, ensuring that your growth and impact are reflected in your rewards. As Teamworks grows, so do your opportunities—whether that’s through advancing your career, contributing to game-changing innovations, or building long-term financial security.

We continuously review and refine our compensation practices to ensure fairness and alignment with both company goals and individual aspirations. We encourage open discussions about career growth and compensation, and your hiring manager is always available to answer your questions.

At Teamworks, we’re committed to supporting you in and out of the game—empowering you to do your best work while enjoying meaningful rewards.

Inside our Locker Room:

Teamworks is the leading operating system for elite sports, empowering organizations worldwide to optimize performance, streamline operations, and unlock athlete potential. Founded in 2006, we’ve grown from a messaging platform for collegiate football into a global leader with over $165 million in funding and a technology suite that supports every phase of the athlete lifecycle.

Our solutions span four key categories:

• Personnel: Manage the complete roster lifecycle, from recruiting and NIL management to financial operations.
• Performance: Optimize athlete health and training with advanced tools for nutrition, strength & conditioning, and holistic performance tracking.
• Operations: Streamline logistics, communication, compliance, and inventory management to keep teams running efficiently.
• Intelligence: Leverage data-driven insights to inform decisions and maximize competitive advantage across professional and collegiate sports.

At Teamworks, we’re driven by innovation and a passion for sports. We serve more than 6,500 sports organizations globally, helping teams achieve excellence on and off the field. Join us and be part of the future of sports technology.

Our offices are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin.

What to Expect When Interviewing at Teamworks

Our interview process is designed to be transparent, engaging, and reflective of our team culture. You can expect authentic conversations, clear steps, and the opportunity to connect with key team members. We encourage you to ask questions and get to know us as much as we get to know you.

Learn more about our process here.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email hiring@teamworks.com.

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.