Teamworks, the Operating System for Sports™, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With almost 500 exceptional employees located in over a dozen different countries, Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world.

We are seeking a collaborative, flexible Product Success Consultant to support the Teamworks Influencer product. This consultant will play a critical role in ensuring that our reputation for customer experience, relationship building, and service excellence remains a core competitive advantage. You will partner closely with internal teams and external stakeholders to deliver a seamless onboarding and adoption experience for new clients.

This is a contract-based role and an excellent opportunity to work alongside the team leading the digital transformation of student-athlete development at one of the most exciting companies in sports tech.

Game Plan – How You’ll Drive Impact

• Lead customer onboarding and implementation for the Teamworks Influencer product.
• Partner with internal Customer Success Managers to ensure implementation plans drive rapid customer time to value.
• Deliver effective product training and enablement, empowering clients to become self-sufficient with the platform.
• Track and communicate implementation progress to internal teams and external partners.
• Monitor adoption and engagement metrics to assess implementation success.
• Provide responsive, expert-level support to stakeholders, including athletic departments, collectives, brands, and media rights holders.
• Serve as a trusted advisor throughout the duration of the engagement, strengthening stakeholder relationships.
• Capture and share customer feedback and insights to influence product and process improvements internally.

Player Profile – What You Bring to the Team

• 2+ years of experience in collegiate athletics, ideally with exposure to NIL, operations, compliance, or athlete development.
• 2+ years of hands-on experience with NIL strategy implementation, education, or enablement for student-athletes.

The Ideal Recruit – Skills & Experience

• Strong familiarity with the collegiate NIL landscape and the stakeholder ecosystem (e.g., athletic departments, collectives, brands).
• Previous experience in account management, customer success, training, or SaaS consulting.
• Knowledge of Teamworks Influencer or comparable NIL technology is highly preferred.

Champion Mindset – Traits for Success

• Self-starter with strong organizational skills and the ability to manage multiple stakeholders and projects.
• Excellent written and verbal communication, with a polished presence for external engagement.
• Highly collaborative and emotionally intelligent—capable of building trust across diverse stakeholders.
• Agile and adaptable—comfortable working independently in a fast-paced, evolving environment.
• Aligned with Teamworks’ core values: honesty, humility, hard work, commitment, innovation, and exceptionalism.

Inside our Locker Room:

Teamworks is the leading operating system for elite sports, empowering organizations worldwide to optimize performance, streamline operations, and unlock athlete potential. Founded in 2006, we’ve grown from a messaging platform for collegiate football into a global leader with over $165 million in funding and a technology suite that supports every phase of the athlete lifecycle.

Our solutions span four key categories:

• Personnel: Manage the complete roster lifecycle, from recruiting and NIL management to financial operations.
• Performance: Optimize athlete health and training with advanced tools for nutrition, strength & conditioning, and holistic performance tracking.
• Operations: Streamline logistics, communication, compliance, and inventory management to keep teams running efficiently.
• Intelligence: Leverage data-driven insights to inform decisions and maximize competitive advantage across professional and collegiate sports.

Our offices are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin.

What to Expect When Interviewing at Teamworks:

Our interview process is designed to be transparent, engaging, and reflective of our team culture. You can expect authentic conversations, clear steps, and the opportunity to connect with key team members. We encourage you to ask questions and get to know us as much as we get to know you.

Learn more about our process here.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email hiring@teamworks.com.

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.